With this office manager’s permission, I am sharing her story with you. We met after she attended my presentation on Burnout and based on my conversations with others, her story is pretty common. For the last 15 years she has been an office manager for the same doctor that hired her, and together they have built the practice and tripled the size of it. Now multiple doctors are there, and the supporting team has grown from 4 to 15. She used to wake up excited about her day and what she would accomplish. For the last several months she has dreaded coming to work. She cannot pinpoint when that switch took place. In the past she felt in control of her daily life, and now she feels overwhelmed and hopeless. Some days she is doing well to “suck it up” and go to work. After my Burnout presentation, she realizes she is going down a path that needs to change. She now understands the signs and symptoms of burnout and how to combat those items. We had a lengthy conversation after my presentation, and she asked me if I could be her coach and help her through this. Honestly, I had never thought of offering this as part of my coaching services until she asked about it. Before everyone left for the evening, I asked the audience that remained if they would be interested in this program, and everyone raised their hand. This audience consisted of every role in the practice, doctors, office managers, hygienists, assistants, and administrative team members.
I share this with you for a couple reasons. The most important is that if you are feeling overwhelmed or you think it is burnout, please listen to your mind and body. These symptoms are real so please do not ignore them. Second, if you are interested in finding out more about my coaching program, please get in touch with me. Please email me [email protected]