Communication in dentistry is much like a relay race. If one member of the team drops the baton, the victory is compromised. Effective communication is often the missing link. When implementing systems in your practice, we will also take the time to provide communication training for your entire team.
Profit leaks occur daily when a team is not communicating effectively. A patient may mention a concern about her smile to the assistant, who fails to mention it to the doctor, who then does not have the opportunity to discuss solutions. The patient may leave disappointed and feel ignored.
We can create systems to streamline communication, leading to optimal patient care and satisfaction.