The front desk employees hold the key to success or failure in a practice. They are the gatekeepers who decide who comes into the practice. They are filing insurance claims, scheduling, and essentially running many operational elements of your business.
Many front desk professionals receive training in the basics, but often do not receive training which allows them to contribute on a bigger, more impactful level.
Our experts will provide training in the following areas:
- Verbal Skills Training to increase case acceptance
- How to increase the number of new patients seen
- Timely insurance reimbursement strategies
- Insurance coding and reporting
- Strategic Scheduling
- Claims Management